Effective Date: September 2025

1. Who I Am

Samurai Farai is a South African independent artist.
This website and online store are operated from Johannesburg, South Africa.

If you have any privacy questions, reach out anytime:
📧 info@samuraifarai.com

2. Information I Collect

I collect the following types of information to process orders, manage your account, and improve your shopping experience:

Information you provide directly

• Name

• Email address

• Phone number

• Shipping and billing addresses

• Account login details (if applicable)

• Messages or enquiries

• Newsletter sign-up details

Information collected automatically

• Device type

• Browser type

• IP address

• Pages visited

• Shopping behaviour

• Cookies and usage data

Order- and product-related information

• Items purchased

• Artwork or print preferences

• Delivery instructions

• Currency selected (ZAR, USD, EUR, etc.)

Payment information

Your payment details (like credit card numbers) are not stored on this website.
All payments are processed securely by trusted third-party payment providers.

3. How Your Information Is Used

I use your information to:

• Process and deliver your order

• Confirm payments and send receipts

• Provide customer support

• Respond to enquiries

• Manage shipping and courier communication

• Send studio updates or newsletters (if you subscribe)

• Improve website performance and functionality

• Fulfil legal or regulatory requirements

I will never sell your information to anyone.

4. Sharing Your Information

Your personal information may be shared with trusted service partners only when necessary:

Examples of service providers

• Payment processors (secure checkout)

• Courier and delivery companies

• Email newsletter platforms

• Website analytics tools

• Fraud-prevention systems

Situations where sharing may occur

• To fulfil your order

• To meet legal obligations

• To respond to lawful requests by authorities

I do not share your data with advertisers, data brokers, or third-party marketers.

5. International Data Transfers

If you are outside South Africa, your data may be transferred internationally so your order can be delivered.

All transfers follow global data protection standards, including POPIA, GDPR, and industry best practices.

6. Marketing & Newsletters

If you sign up for the Samurai Farai mailing list, you may receive updates on:

• New artworks and print releases

• Clothing drops

• Jewellery launches

• Exhibitions and events

• Studio announcements

You can unsubscribe at any time by using the link in any email or contacting me directly.

7. Cookies

The website uses cookies to:

• Improve loading speed

• Save your currency preference

• Remember items in your cart

• Analyse website traffic

• Personalise your browsing experience

You can disable cookies in your browser settings, but some features may not work correctly.

8. Data Security

I take reasonable and standard precautions to protect your information from:

• Loss

• Misuse

• Unauthorised access

• Disclosure

• Alteration

Security measures include:

• Encrypted checkout

• Secure payment gateways

• Limited-access internal systems

• Firewalls and platform-level protection

While no system is completely secure, I take every practical step to safeguard your data.

9. Your Rights

Depending on your location, you may have the right to:

• Access the data I hold about you

• Request corrections or updates

• Request deletion of your data

• Withdraw consent to marketing

• Object to certain types of processing

• Request a copy of your data

• Ask to be unsubscribed

To exercise these rights, email:
📧 info@samuraifarai.com