Terms & Conditions
Welcome to the official Samurai Farai website. These Terms & Conditions govern your use of my website and the purchase of my artworks, prints, clothing, and jewellery. By accessing or using the website, you agree to comply with and be bound by these Terms.
Terms and Conditions
Last updated: 2 September 2025
Welcome to Samurai Farai. These Terms & Conditions govern your use of this website and the purchase of artworks, prints, clothing, and jewellery. By accessing or using this site, you agree to these Terms.
1. About This Website
Samurai Farai (“I”, “me”, “my”) is an independent South African artist.
This website and online store are operated from Johannesburg, South Africa.
Website: www.samuraifarai.com
Contact: info@samuraifarai.com
2. Eligibility
You must be at least 18 years old, or using the site under the consent of a parent or legal guardian, to make a purchase.
3. Orders & Payment
All orders are subject to acceptance, availability, and verification.
Prices are displayed in South African Rand (ZAR) by default, but may also appear in other currencies such as USD, EUR, or selected Asia-Pacific currencies based on your region or the currency chosen via the on-page selector.
Your order will be charged in the currency shown at checkout.
Prices may change without notice.
Payment must be completed at checkout using supported payment methods.
I reserve the right to refuse or cancel any order (including for incorrect pricing, suspected fraud, or out-of-stock items).
If an order is cancelled after payment, a full refund will be issued.
By placing an order, you confirm that all information provided is accurate, complete, and authorised.
4. Shipping & Delivery
I ship artworks, prints, clothing, and jewellery locally and internationally.
Shipping costs are calculated based on the item, delivery region, and courier rates.
Delivery times are estimates and not guaranteed.
Large Original Artworks
Large or fragile artworks may require specialised handling or courier services.
For these items, shipping is calculated after purchase (“Custom Quote Required”).
You will be contacted with a secure shipping option before dispatch.
Delays
I am not responsible for delays caused by:
Couriers
Customs
Public holidays
Import restrictions
High-volume periods
Events beyond my control
Full details are in the Shipping Policy.
5. Returns, Exchanges & Refunds
Return eligibility depends on the product category:
Original Artworks:
Non-returnable and non-exchangeable.
Only eligible for assistance if damaged upon arrival and reported within 48 hours.
Fine Art Prints:
Returnable within 7 days if unframed and in perfect condition.
Artwear (Clothing):
Returnable/exchangeable within 7 days if unworn, unwashed, unaltered, and in original packaging with tags attached.
Jewellery:
Returnable within 7 days if unworn, unhandled, and sealed in original packaging.
Customers are responsible for return shipping unless the item arrived faulty or incorrect.
Full details are available in the Returns & Refunds Policy.
6. Product Information
I make every effort to describe and photograph products accurately.
However:
Colours may vary slightly depending on your screen.
All items are subject to availability.
Products (especially artworks) may be updated, refined, or withdrawn at any time.
Original artworks are one-of-one and may include natural variations or texture.
7. Intellectual Property
All artworks, images, designs, photographs, jewellery concepts, branding, text, and digital content on this website are the exclusive property of Samurai Farai.
You may not copy, distribute, reproduce, or use any content without written permission.
8. Privacy & Account Information
Your privacy is important to me.
When you purchase, create an account, sign up for emails, or contact me, I may collect information such as your:
Name
Email
Shipping and billing address
Phone number
Order history
Currency preference
Account details
Payment details (card numbers, banking info) are not stored by me — they are handled securely by trusted third-party payment providers.
Full details are in the Privacy Policy.
9. User Conduct
By using this site, you agree not to:
Break any laws or violate others’ rights
Submit false or misleading information
Attempt to misuse, hack, or damage the website
Copy or steal intellectual property
Interfere with or disrupt site functionality
Misuse may result in account suspension or legal action.
10. Limitation of Liability
To the fullest extent permitted by law:
I am not liable for indirect, incidental, special, or consequential damages.
My total liability for any order-related claim is limited to the amount paid for that order.
I am not responsible for courier delays, customs issues, or losses caused by incorrect customer information.
11. Indemnification
You agree to indemnify and hold harmless Samurai Farai from any claims, damages, or expenses arising from:
Your breach of these Terms
Your misuse of the website
Your violation of any law or third-party rights
12. Changes to These Terms
These Terms may be updated when necessary.
Changes take effect immediately upon posting.
Continued use of the website signifies acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes will fall under South African court jurisdiction.
14. Contact
If you have any questions about these Terms, please reach out:
